How can I fix my frumpy, thick hair?

Next time you go to the salon, ask your stylist to use a thinning shear. It'll help remove some of that extra hair that makes your hair "afro-y." Also, you'll want to be sure you're using a really good deep-conditioning treatment at least once a week (try philosophy's shear splendor avail. at macy's or qvc.com). Strong, conditioned hair will straighten better and thus, lay much nicer.